Legal

Privacy Policy

Effective Date: September 1, 2026

Yard Squad (“Yard Squad,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

Business Information

Yard Squad
1702 East Lake Street
Cedar Falls, IA 50613
Phone: (319) 500-4519
Contact us through the request form.

Information We Collect

We may collect personal information when you request an estimate, schedule service, communicate with us, make a payment, submit a form through our website, or otherwise do business with Yard Squad.

Information we may collect includes:

  • Name
  • Service address
  • Mailing address
  • Phone number
  • Email address
  • Property and service information
  • Requested or completed services
  • Appointment and service history
  • Communications with Yard Squad
  • Photos or notes related to your property or requested services
  • Billing and payment-related information

Payment information may be collected and processed by third-party payment processors or business management platforms rather than being stored directly by Yard Squad.

How We Use Your Information

We may use your information to:

  • Provide estimates and quotes
  • Schedule and perform lawn care, yard cleanup, snow removal, and other requested services
  • Communicate about upcoming or completed services
  • Send appointment reminders
  • Provide weather, scheduling, or service-delay updates
  • Send invoices and payment reminders
  • Respond to questions or customer service requests
  • Maintain customer and service records
  • Improve our services and customer experience
  • Send occasional service announcements, promotions, or other marketing communications when permitted

Text Messages and SMS Communications

If you provide your mobile phone number and consent to receive text messages from Yard Squad, you may receive messages related to your relationship with us.

Messages may include:

  • Estimate or quote information
  • Appointment confirmations and reminders
  • Scheduling and rescheduling messages
  • Service arrival or completion updates
  • Weather-related service updates
  • Invoice or payment reminders
  • Customer service communications
  • Occasional promotional or service-related offers, when permitted

Message frequency varies depending on your services and communication with Yard Squad.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a message from Yard Squad. After opting out, you may receive a final confirmation message.

For assistance, reply HELP to a text message or contact Yard Squad at:

Yard Squad
1702 East Lake Street
Cedar Falls, IA 50613
Phone: (319) 500-4519
Contact us through the request form.

Consent to receive text messages is not a condition of purchasing services from Yard Squad.

Mobile Information and SMS Consent

Yard Squad does not sell, rent, or share customer mobile information with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing or promotional purposes.

We may share information with service providers that help us operate our business and deliver communications on our behalf, but only as necessary to provide those services.

How We Share Information

We may use trusted third-party service providers to help operate our business. These may include:

  • Customer relationship and job management software, including Jobber
  • Payment processors
  • Website and hosting providers
  • Email and communications providers
  • Accounting or bookkeeping providers
  • Other vendors necessary to provide requested services

These providers may receive information necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, or a valid governmental request.

Yard Squad does not sell customer personal information.

How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.

Customer information is stored using business systems with access limited to individuals and service providers who need the information to perform legitimate business functions.

No electronic storage or transmission method is completely secure, so we cannot guarantee absolute security.

Data Retention

We may retain customer information for as long as reasonably necessary to provide services, maintain business and financial records, meet legal obligations, resolve disputes, and enforce agreements.

Information that is no longer reasonably required may be deleted or securely disposed of.

Your Choices and Rights

You may contact Yard Squad to:

  • Request access to personal information we maintain about you
  • Correct or update your information
  • Request deletion of certain personal information
  • Change your communication preferences
  • Opt out of marketing communications

Certain information may need to be retained for legitimate business, accounting, tax, legal, or regulatory purposes.

To make a request, contact:

Yard Squad
1702 East Lake Street
Cedar Falls, IA 50613
Phone: (319) 500-4519
Contact us through the request form.

Website Information and Cookies

Our website may automatically collect limited technical information such as browser type, device information, pages visited, and general website usage information.

Our website and third-party service providers may also use cookies or similar technologies to help the website function, understand website traffic, and improve our services.

Third-Party Services

Our website or communications may contain links to third-party websites or services. Yard Squad is not responsible for the privacy practices of websites or services that we do not control.

We encourage users to review the privacy policies of those third parties.

Children’s Privacy

Yard Squad’s services are intended for adults and property owners or occupants seeking lawn and property services. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how Yard Squad handles your information, please contact:

Yard Squad
1702 East Lake Street
Cedar Falls, IA 50613
Phone: (319) 500-4519
Contact us through the request form.