Terms of Service
Effective Date: September 1, 2026
These Terms of Service govern communications and services provided by Yard Squad, located at:
Yard Squad1702 East Lake Street
Cedar Falls, IA 50613
Phone: (319) 500-4519
Contact us through the request form.
By requesting services, submitting your contact information, communicating with Yard Squad, or opting in to receive text messages from us, you agree to these Terms of Service.
Yard Squad Text Messaging Program
Yard Squad uses SMS and text messaging to communicate with current and prospective customers regarding our lawn care, property maintenance, yard cleanup, snow removal, and related services.
Text messages from Yard Squad may include:
- Estimate and quote information
- Appointment confirmations
- Scheduling and rescheduling messages
- Service reminders
- Technician or crew arrival updates
- Service completion notifications
- Weather-related delays or scheduling changes
- Invoice and payment reminders
- Customer service messages
- Responses to customer questions
- Occasional promotions, special offers, or service announcements when permitted
Message Frequency
Message frequency varies.
The number of messages you receive will depend on your services, appointments, account activity, and your communications with Yard Squad.
Customers actively scheduling or receiving services may receive multiple messages related to a particular job or appointment.
Message and Data Rates
Message and data rates may apply.
Your mobile carrier may charge you for sending or receiving text messages according to the terms of your wireless plan.
Yard Squad is not responsible for charges imposed by your wireless carrier.
Opting Out of Text Messages
You may unsubscribe from Yard Squad text messages at any time.
Reply STOP to any Yard Squad text message to opt out.
After submitting a STOP request, you may receive a final confirmation message indicating that you have been unsubscribed.
You may continue to contact Yard Squad through other available communication methods after opting out of text messaging.
Opting out of text messages does not cancel scheduled services, outstanding invoices, contracts, or other obligations you may have with Yard Squad.
Getting Help
For assistance with Yard Squad text messages:
Reply HELP to a Yard Squad text message.
You may also contact us at:
Yard Squad1702 East Lake Street
Cedar Falls, IA 50613
Phone: (319) 500-4519
Contact us through the request form.
Consent to Receive Text Messages
When you provide your mobile phone number and agree to receive text communications, you authorize Yard Squad to contact you by SMS or text message at the number provided.
Consent to receive marketing text messages is not a condition of purchasing services from Yard Squad.
You represent that you are the owner or authorized user of the mobile number you provide.
If your mobile number changes or you are no longer the authorized user of a number previously provided to Yard Squad, please notify us.
Supported Carriers and Delivery
Text message delivery is subject to the availability and operation of wireless networks and mobile carriers.
Yard Squad cannot guarantee that every message will be delivered or received and is not responsible for delayed or undelivered messages caused by carriers, network outages, device issues, or circumstances outside our control.
Privacy
Your privacy is important to us.
Information collected through our website, forms, services, and text messaging program is handled according to our Privacy Policy.
Our Privacy Policy explains how Yard Squad collects, uses, stores, protects, and shares customer information.
Privacy Policy: yardsquad.net/privacy
Yard Squad does not sell customer personal information.
Mobile information, text messaging opt-in data, and consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Service Communications
Some communications from Yard Squad may be necessary to provide services you request.
These communications may include scheduling information, changes to appointments, service updates, invoices, payment information, or responses to customer requests.
If you opt out of text messaging, Yard Squad may use other contact methods you have provided when reasonably necessary to administer your services or account.
Service Estimates and Scheduling
Quotes and estimates provided by Yard Squad are based on the information available at the time the estimate is prepared.
Pricing or service requirements may change if actual property conditions, requested work, property size, accessibility, or other circumstances differ from the information originally provided.
Service dates and times may also change due to weather, equipment issues, staffing, property conditions, safety concerns, or other circumstances reasonably outside Yard Squad’s control.
We will make reasonable efforts to communicate significant scheduling changes.
Customer Responsibilities
Customers are responsible for providing accurate contact, service, property, and billing information.
Customers should provide reasonable access to areas where Yard Squad has been hired to perform work.
Customers should notify Yard Squad of known hazards, underground systems, pets, locked gates, invisible fences, irrigation equipment, or other property conditions that could reasonably affect our ability to perform services safely.
Changes to These Terms
Yard Squad may update these Terms of Service periodically to reflect changes to our services, messaging practices, business operations, or legal requirements.
Updates will be posted on our website with a revised effective date.
Continued use of Yard Squad services or participation in our messaging program following an update constitutes acceptance of the updated terms to the extent permitted by law.
Contact Us
Questions regarding these Terms of Service or Yard Squad’s text messaging program may be directed to:
Yard Squad1702 East Lake Street
Cedar Falls, IA 50613
Phone: (319) 500-4519
Contact us through the request form.